Help Center / Troubleshooting & FAQ / Frequently asked questions

Frequently asked questions

Quick answers to the questions we hear most.

3 min read


Do listeners need an app?

No. Listeners open a link or scan a QR code in any browser, choose a language, and listen. There's nothing to download.

Do credits expire?

No. Credits never expire — what you buy stays on your balance.

Can I use Safari?

It's not supported. Use Google Chrome. Safari shows an unsupported-browser notice and results vary.

How many languages can run at once?

Many at the same time — each listener picks their own. You spend credits per output language per minute, so it scales with how many you run.

Can I try it free?

Yes. New accounts start with €5 of free trial credit, valid for 45 days, so you can run a real session before you buy.

Do I need a card for the trial?

Yes, a card is required to start the trial, but it's only verified — it isn't charged during the trial. At sign-up you can optionally opt in to auto-continue on a plan you choose; if you don't opt in, you're never charged unless you later choose a plan or buy credits yourself.

What happens when my free credit runs out?

If you opted in to auto-continue at sign-up, a monthly subscription at the amount you chose starts automatically on your saved card when your free credit runs out or your 45-day trial ends, whichever comes first — you'll get an email before that first charge, and you can change or cancel any time from the Billing page. If you didn't opt in, your account simply pauses until you choose a plan or buy credits; nothing is charged automatically.

Is my audio recorded?

Jesus Speaks translates in real time to serve the room. If you have questions about data and recordings for your context, report a problem and we'll get you specifics.

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