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“Listeners hear nothing / audio is choppy”
Listeners must tap once; check earbuds, Wi-Fi, and that Audio is On.
3 min read
If listeners aren't hearing the translation, run through these in order.
- 1Make sure each listener has tapped once to enable audio — phones require it before they'll play sound.
- 2Ask them to use earbuds.
- 3Check the venue Wi-Fi, or have them switch to cellular data.
- 4On the operator screen, confirm Audio is On and the room is live.
Tip
Choppy usually means network
Stuttering audio almost always points to a weak connection on the listener's side. Earbuds and a move to cellular fix most cases.
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